Saama books is a book service provider whose mission is to provide door-to-door book services to its intended members. The Saama books possesses several unique features and benefits to its members that make it exceptional among other book service providers. Some of the unique features of Saama books are well-equipped library, low membership fee, convenience of home delivery, pick up facility and no late return fee. The Saama books provides you with a simple yet effective web site where you can search for your desired books and request them for delivery.

Saama library contains more than 1000 book titles of different categories, including sports, films, history, management, current affairs, biographies, religion etc. The book titles of your choice are added from time to time on request.

We usually start with one book per title, which can then be increased to a certain number depending upon the member’s feedback, demand and their requests.

The payment plan structure for being a member of Saama books consists of two different types of fees, which are registration fee and a security amount. You need to deposit Rs 199/- as the registration fee and Rs 499/- as the security amount. While the registration fee is non-refundable, the security amount is refundable. However, it is not sure that full security amount will be returned to the member after the membership is being cancelled. Apart from these two fees, you need to pay each month a certain sum of money as the monthly payment. Refer our payment plan structure for further details.

Usually, we allow you to make payment using four different ways: Credit Card, Debit Card, Cheque and Cash. You can select any of these modes to make payment according to your convenience. We also provide the auto debit facility, which will deduct a certain sum of money on a specified date of each month from your account.

Yes, your information will remain entirely safe and secure because the payment will be made through bank’s fully secure payment gateway like ICICI Credit Card Payment Gateway, CC Avenue Debit Card Payment Gateway. In other words, your personal information as well as account information will be processed by the bank not by Saama books.

You can have only one account under one name. However, you can apply for another account with some other legal name like your spouse’s name or the name of any other family member.

You will not be charged with any kind of late fee. However, we will not deliver more books to you until or unless you pay your dues.

A rental history is a record of all the activities related to your account billing. You can view your rental history through our web site. You need to open your account with your login information. In My Account, click on Account Billing Activity tab to view your rental history.

You can call our customer care executive on +91-129-4107462 to upgrade your membership. Alternatively, you can also email us at support@saamabooks.com. We will be pleased to process your request.

Yes, losing a password is a very usual problem and we take care of this by providing you with a “forgot password” link in our website. You need to enter your login id and we will send you the password at the email id specified by you at the time of acquiring membership.

To cancel your membership, call our customer care executive on +91-129-4107462 or email us at support@saamabooks.com.
Yes, you can re-join Saama books with an entirely new account.

You will be provided with an account activation code once you have completed all the activities to get registered with Saama books. This account activation code helps you to view, search and request books via our web site. If you have made payment using credit or debit card, this account activation code will be provided to you within 4 working hours. On the other hand, if you have made payment using cheque, the account activation code will be provided only after the clearance of respective cheque. Each account will have its own book queue in which you can add your desired books that you have searched for. This book queue helps us to see which books you desire for. We try our best to deliver you these books within 24 working hours. We recommend you to keep at least 10 books in your book queue to increase your chance of getting a particular book on time. The number of books that you rent each month strongly depends upon your subscription package. Refer our prices & plan section for more details.

Please call us on our customer care number +91-129-4107462 or write us at support@saamabooks.com for the problem. We will be pleased to process your complaint. However, you need to update your book queue again for the requested books. However, Saama books is fully alert to keep the books in a good condition to avoid such complaints.

Call us immediately on our customer care number +91-129-4107462 or email us at support@saamabooks.com for the same. See our terms and conditions section for damage/loss of book related queries.

Once you have finished reading book (s), you can return them by logging in into your account and scheduling a pickup. As we have the facility of home delivery, we also have the facility of pickup directly from your home. You can schedule a pickup by clicking “Pick Up” tab through your account. Alternatively, you can intimate us about the returning of books by calling us on our customer care number +91-129-4107462.

Saama books web site allows you to perform two types of search for a desired book. These are regular search and advanced search. In regular search, you can search for a book based on its title, author or category. If you are aware of any of these parameters of a certain book, you can search it. For instance, enter “history” in the category textbox to retrieve the titles of all the history books available in the library. The advanced search, as the name implies, enables you to perform a more detailed search for a certain book. In this type of search, you can search for a book based on title, author, category, ISBN number or a keyword.

A book queue also called My Queue lists all those books that have been searched and added by you. The books in the book queue indicate that you desire for these books and you have requested us to send these books to you. Each member has its own unique book queue. Since books are sent to you based on the priority and availability, we recommend you to keep at least 10 books in your book queue. You can add books to book queue by clicking on the link “Add to queue”. Once you have clicked on this link, the book gets added at the end of the existing queue. You can also delete a book from the book queue by clicking on the Remove button followed by the clicking of “update queue” button.

You can keep as many books as you desire in your book queue. We recommend you to regularly update your book queue to increase your chance to get a book.